About Us

Occupational Health Matters Limited was incorporated in 2001 to deliver occupational health services nationwide that are cost efficient, high quality and professionally led. We provide absence management solutions and health surveillance programmes which are delivered to clients on-site with a centralised appointment booking service via our Client Support Centre. This means our clients have the benefit of an outsourced service which looks and feels ‘in-house’.

Market Position & Strategy

Our aim is to develop lifelong working relations with our existing clients so that we are firmly embedded in their culture, their values and their vision for the future. Our preference is to grow our business alongside our existing business clients and by acting ‘in-house’ we can quickly and slickly respond to change or transformation, expansion, critical demand and organic growth in their organisations. Our preference is to forge new business relations with our clients’ internal and external partners and suppliers so that our strategic aims and goals are perfectly aligned in an ever changing commercial environment. Our company is 10 years old and we have clients who have been with us since the early days. This means that when we celebrated our anniversary on the 20th December 2011 we did so with the same clients who helped us get our business off the ground.

Our organisation exists to ensure that workers are protected in the work they do and to promote their physical, mental and social wellbeing in the workplace. One of the functions of occupational health is to assist managers in designing effective rehabilitation programms that help the sick employee resume productive employment in a timely way. Another function is to smooth the progress to help managers control sickness absence. Our company has proven track records in helping organisations understand absence behavior and what factors, other than illness, influence workers to take time off sick. We know from experience that not all absence is attributed to sickness and how it is often difficult for managers to understand this. We are committed to using the bio-psychosocial model of health in our work and show managers and workers what factors influence good and bad health outcomes. We provide the following;

Values, Vision & Culture

We have a reputation for providing bespoke comprehensive packages of occupational health interventional services to suit our client’s needs. We are trusted to design, plan, implement and evaluate these services against their existing internal performance measures which we regularly exceed.

Our vision is to be a centre of excellence in the UK market for providing services that help organisations maximise health and wellbeing in their workplace. Our nurses, doctors, therapists and physiotherapists are leading the way in modern, objective and evidence based practice. We know how difficult it can be to find occupational health services that truly perform and really deliver the investment your business deserves. We understand the challenges of poor health in the workplace and we realise how hard it is not only to find excellent occupational health you can rely on, but then to manage and harness the specialist contribution you have bought. For this reason we are closely aligning our work to current government strategy which is promoting work as ‘good for health’. Our specialist area now is, exploring the concepts that make ‘good work’ and helping our clients create more of it. Our aspiration is to work with organisations who want to improve the employer-employee relationship and who are looking to find ways of making work more meaningful and purposeful and where both parties' essential needs are met; where there are sufficient areas of common interest and an employment relationship emerges sustained by what each believes of the other and where the psychological contract of interdependency is a fundamental component of the employment relationship. (The Good Work Commission, July 2011).

We use the bio-psychosocial approach which systematically considers biological, psychological, and social factors and their complex interactions in understanding health, illness, and health care delivery. Our practitioners are trained and supervised to apply the bio-psychosocial approach to their work in the following ways;

• Recognise that relationships are central to providing health care
• Use self-awareness as a diagnostic and therapeutic tool
• Elicit the patient’s history in the context of life circumstances
• Decide which aspects of biological, psychological, and social domains are most important to understanding and promoting the patient’s health
• Provide multidimensional pathways for treatment and rehabilitation